Canville Communications: Article
Youve printed your web site address on all your letterhead and
business cards. Youve included it in your flyers and brochures.
You may have even had it lettered on your vehicle.
As a result, your customer saw your web site and checked it out
online. And, if your web site is nothing more than an online brochure,
they probably never came back.
How can you get your customers to keep visiting your web site?
One way is by offering specials your customers can only find on
your web sitedo not advertise these specials in any other medium!
You want to accomplish two things...
First, you want customers to visit your web site regularly. When
you have new additions to your web site, you want customers to
be aware of it without you having to spend a bundle of money to
advertise the fact that you updated your web site! If you have
them visiting regularly to see the latest specials, theyll see
any new additions or announcements you have on the site.
Second, you want to increase sales. A special offer can serve
to entice customers to buy something additional, or to buy from
you instead of your competitor.
A restaurant might offer free fries with a meal purchase, or a
free dessert with the purchase of two side items. A store might
offer a buy one get one special. And, a painter may offer to paint
a bathroom free when you have two rooms painted at the regular
price.
Make sure you change your specials frequently to keep your customers
coming! A busy coffee shop might want to change its specials daily,
while a plumber may change his specials monthly. Choose a frequency
that make sense for your business and schedule, and stick with
it! For best results, be consistent with your effort!
Keep em Coming Back! is an original article by Dan C. Rinnert.
Originally published in the January 2003 issue of The Canville Times, a newsletter for our web site hosting & design clients. Copyright
2003, 2005 by Canville Communications.