Guarantees

At Canville, we want you to be completely satisfied with your order. you have any problems with your order, please contact us right away so we can work with you for a resolution.

For rubber stamp products, please review the guarantees below which cover your rubber stamp purchase.

Rubber Stamp Guarantees

We want our stamps to make an immense impression on you! We don’t entice customers with unnecessary frills. We give you pure, straightforward quality! We provide:

  • Hand-made excellence
  • An unparalleled four-point guarantee
  • Smiles to delighted customers

You deserve only the best, and that’s what we offer:

  • The skills of superior craftspeople who create your customized stamp.
  • Amazing array of choices in stamp brands, ink colors, artwork and more.
  • Top-of-the-line materials inside every stamp.
  • State-of-the-art equipment to produce your stamp.
  • Our inspect-and-test process. We expect our stamps to meet our stringent standards before we expect them to meet yours.

We want you to be completely happy with your rubber stamp purchase, which is why we put so much work and effort into each and every rubber stamp we make. To further ensure your complete satisfaction, we offer these guarantees:

Don’t Worry, Be Happy!

We understand that ordering from a web site may be a little unsettling for you, especially if you are new to ordering on the Internet. Rest assured that we want you to feel comfortable and be completely satisfied with your order from us. That’s why we start with our . . .

Error-Free Guarantee

If there are any errors on your stamp when you receive it, please contact us within ten (10) days and we’ll fix them free. It doesn’t matter whether it’s our error or yours, if it’s wrong, we’ll fix it. If there’s an error on your stamp, simply fill out our FixIt form, and we’ll get it fixed right away. (If the mistake is yours, you are responsible for the return shipping charge, if any. If the mistake is ours, we’ll refund your return shipping charge. Please contact us via our FixIt form and wait for instructions from us before returning your stamp.)

Worried you may move, change jobs or get a new phone number after ordering your stamps? Cast aside your worries with our . . .

Life’s Uncertainty Guarantee

Don’t let uncertainty paralyze you. Take action! Our Uncertainty Guarantee will protect you for a full year (365 days) against life’s uncertainties. If you change your eMail address, if you get a new phone number or if you inherit a house in Hawaii, just notify us. We’ll create a stamp die with your new information for free! You pay only for shipping & handling.

We also extend to you our . . .

30-Day, No Risk, No Hassle, Money-Back Guarantee

We want you to order your rubber stamp today, then try it out and use it and, if for any reason, you are not satisfied with your stamp, simply return it to us within thirty (30) days for an immediate refund of your purchase price. With this no risk, no hassle, money-back guarantee, you simply can’t lose.

We want you to be completely satisfied with your rubber stamp purchase for more than just thirty (30) days, so we offer a . . .

Lifetime Guarantee

Canville Communications guarantees that your rubber stamp will last a lifetime. If your stamp should fail under normal usage conditions, simply return it to Canville Communications along with the original invoice and the guarantee form, which will be included with your stamp, and we will repair or replace it, at our option, free. Re-inking is not covered by this guarantee. This guarantee does not include loss, exposure to extreme heat or cold, or damage due to misuse, animal mutilization or acts of God.

And, if that’s not enough, we also give you a free smile with every order!

You may wonder how we can make these amazing guarantees. We use top of the line materials and products with state of the art equipment to produce your stamp. We inspect and test your stamp to be sure it meets our standards before sending it out to you. We stand behind our products and are certain that you will be satisfied with the stamps you order from us. Order your stamp today so you can begin making a great impression!

Still not convinced? Here are some comments from satisfied customers:

“LOVE my stamps!!” J.B.

“I received my stamp today, and I am very happy with it. It it just perfect, everything I was hoping for. Thank you very much.” T.M.

“I am delighted with the stamps your company made for me recently. In fact, I would like to put in a new order.” T.B.

“Got your stamp today, and it is Great!” R.W.

“We received stamps, they are perfect. And thanks for the smiles!” B.

“Everything looks great! They all have a nice clean image.” G.S.

If you have any questions or comments regarding any of our products or services, please contact us. If you are ready to order, please return to our home page to continue shopping. With our risk-free guarantees, you have nothing to lose!